Refund Policy

Refund Policy

At TimShop24.ch, customer satisfaction is our priority.

If you are not completely satisfied with your purchase, you may request a return according to the conditions below.

Return Period

Customers may request a return within 14 days after receiving the order.

Return Conditions

To be eligible for a return, items must be:

  • Unused and in original condition
  • In the original packaging
  • Accompanied by proof of purchase

Non-Returnable Items

Some products may not be eligible for return due to hygiene, safety, or other legal reasons.

Refund Process

Once we receive and inspect the returned item, we will inform you about the approval of your refund. Approved refunds will be processed using the original payment method.

Contact Us

If you have any questions regarding returns or refunds, please contact us through our Contact Us page.

Thank you for choosing TimShop24.ch.